Privacy Policy
Effective Date: July 1, 2026
MY IT BRAIN ("we," "our," or "us") is committed to protecting the privacy and security of the information entrusted to us by our customers, employees, business partners, and website visitors.
This Privacy Policy explains what information we collect, how we use it, and the choices available regarding your information.
Information We Collect
Depending on how you interact with us, we may collect:
- Name
- Company name
- Email address
- Telephone number
- Business address
- Information submitted through contact forms or service requests
- Technical information such as IP address, browser type, device information, and website usage analytics
- Information required to provide managed IT services, cybersecurity, cloud services, VoIP, access control, surveillance, and related technology solutions
How We Use Information
We use the information we collect to:
- Respond to inquiries and service requests
- Provide technical support
- Deliver managed IT services and technology solutions
- Manage customer accounts
- Improve our website and services
- Protect our systems and customers from unauthorized access or security threats
- Comply with applicable legal requirements
- Communicate service updates, maintenance notifications, and operational information
SMS Communications
MY IT BRAIN may send SMS communications for legitimate business purposes, including:
- Service updates
- Appointment reminders
- Customer support notifications
- Dispatch communications
- Emergency service notifications
- Internal employee operational notifications
- On-call scheduling notifications
These messages are transactional or operational in nature and are not intended for advertising or promotional purposes.
SMS Privacy
No mobile information, SMS consent, or text messaging opt-in data will be shared with third parties or affiliates for marketing or promotional purposes.
Information may only be shared with trusted service providers as necessary to deliver our services or comply with legal obligations.
Cookies
Our website may use cookies and similar technologies to improve website functionality and analyze visitor activity.
Users may disable cookies through their browser settings.
Data Security
We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
Data Retention
Information is retained only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Third-Party Services
Our services may integrate with third-party platforms and technology providers. Those providers maintain their own privacy policies.
Children's Privacy
Our website and services are intended for businesses and are not directed toward children under 13 years of age.
Your Rights
Where permitted by law, you may request:
- Access to your information
- Correction of inaccurate information
- Deletion of eligible information
- Information regarding how your personal data is processed
Updates
This Privacy Policy may be updated periodically. Changes become effective when published on this page.
Contact Us
MY IT BRAIN
Website: https://myitbrain.com
Email: info@myitbrain.com
Phone: (800) 340-0065